FAQ
This is where you’ll find answers to most questions about our business.
If you are not able to find an answer to your question,
then please contact us and we will be happy to assist you.
Paper Quality
Customized projects
Yes, the wallpapers can be personalized by changing colors. You can request a custom-made project for free! Write us at our email address info@babydesignwallpaper.com with your request. Here some examples of a customized project.
How it applies
Orders and purchases
In order to develop the wallpaper project, simply indicate the height of the wall and the width. In case there are doors, windows, sockets or more, we will need you to indicate the measurements (height and width of the objects) on the wall as well.
Download the pdf that will help you step by step to take measurements of your walls.
You can buy directly online from the website www.babydesignwallpaper.com/shop or place an order by email indicating the wallpaper you have chosen, the size of the wall and the data for invoicing and for shipping.
The data are processed and retained only for the time necessary to complete the order. The data of the means of payment used credit card etc. are processed directly by the financial partner Paypal in encrypted form.
To purchase you must register on the site, as we need the data for invoicing and for shipping along with the other information requested in the registration form.
Deliviery
Shipment takes place within maximum 15 working days from the time of the order.
In the month of August and in the last two weeks of December the printing process of the wallpaper is suspended; however it is possible to make orders also in these two periods of time, but they will be shipped respectively in September and January.
Shipments cost 7 € in Italy and the European Union (excluding England). For other countries, the cost will be calculated in the budget. For more information, please contact us at info@babydesignwallpaper.com
If the envelope is visibly damaged, the package
must not be withdrawn and the reason for the refusal must be indicated on the courier slip.
The goods must be strictly checked before installing, in case of measurement errors or damage, the installing must not be carried out. These should be reported to info@babydesignwallpaper.com within 15 days, attaching one or more photos that illustrate your problem.
Once the installation has been carried out, we cannot under any circumstances be held liable.
Contattaci
Contact us If the frequently asked questions have not satisfied your curiosities,
we are happy to give you more information about our service and our wallpaper!
Fill out the form, we will reply as soon as possible!